CleanPC vs. the big-box tech desk.
People ask us how we're different from Best Buy's Geek Squad. Here's the honest, side-by-side answer — the parts we're proud of and the parts they'd rather you didn't compare.
Comparison based on publicly available pricing and terms as of Q2 2026 and interviews with 14 former Geek Squad customers who switched. Geek Squad is a registered trademark of Best Buy; we're not affiliated with them.
We built the opposite of a call center.
The tech-support industry is quietly designed to sell you more of itself. We wanted to see what happens if you take that incentive out entirely.
Nobody gets a commission
Technicians earn the same whether you buy a $12,000 identity-theft plan or a $89 tune-up. So they never bring it up.
Small on purpose
22 people. Every technician has been here at least two years. When you call back next winter, we probably remember your printer.
Only what we can do well
We don't sell antivirus subscriptions, extended warranties, or cloud storage bundles. Just remote sessions with a real technician.
Ready for the friendlier option?
Free diagnosis. Fifteen-minute reply. Zero commission-based scripts. If it doesn't feel right, hang up before anything happens.
Book a free diagnosis