Live status

Everything running. Last checked 47 seconds ago.

Our support hours are 7am–11pm Eastern, 7 days. This page shows what's up right now, and any incidents from the last 90 days.

All systems operational

Last updated Friday, July 24, 2026 at 1:14 AM ET · Refreshes every 60 seconds

Current wait time
4 min

Services

Booking & scheduling
Book a session at cleanpc.example/contact
Operational
99.998% · 90d
Remote support sessions
Session connect and streaming
Operational
99.994% · 90d
Live chat
Chat with a technician during business hours
Operational
99.999% · 90d
Phone lines
1-800-555-0199 · Toll-free from anywhere in the US
Operational
99.987% · 90d
Email & ticketing
help@cleanpc.example · replies within 15 minutes
Operational
100.000% · 90d
Payment processing
Stripe · card on file & one-time
Operational
99.995% · 90d
Customer dashboard
View history, invoices, and future appointments
Operational
99.981% · 90d

90-day uptime

Each bar is one day. Green means fully operational, amber means an incident happened (see history below).

Remote sessions99.994%
Booking & scheduling99.998%
Phone lines99.987%

Incident history · last 90 days

June 22 · Phone line outage · 47 min
Toll-free provider had a regional outage between 2:14pm and 3:01pm ET. Chat and email continued as normal. 118 callers received automatic call-back once lines restored. Full postmortem
May 24 · Remote session hiccup · 12 min
3 in-progress sessions briefly lost video (audio unaffected) during a datacenter failover. All sessions resumed within 3 minutes at no charge. Full postmortem
May 6 · Booking form errored · 22 min
A form validation bug rejected phone numbers containing spaces. 34 booking attempts affected — all were called back within an hour once we spotted it in logs. Full postmortem
April 18 · Phone lines · 8 min
Brief carrier issue. No impact on active remote sessions. Chat and email fully operational. Full postmortem

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